Staff and management needed to be involved in the design of a bonus system but neither side really trusted each other.

To support behavioural and cultural change

The implementation of a Performance Management Process.

Handling the response to employee surveys

Introducing ‘A Dignity at Work programme’

Training staff and managers to conduct appraisals of performance

As preparation for important training programmes

Support for restructuring programmes which led to redundancy or redeployment.

Preparing managers and staff for new and more challenging roles

Introduction of a performance management process